Call Center Agent

Your future begins now.

Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.
A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life.
Job Duties:
Our clients come from various industries including financial services, health/fitness, media services, retail, travel, and satellite service. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required.
We offer:
Paid professional training
Medical and dental benefits for full-time employees
Vacation and holiday pay
Full-time and Part-time shifts
Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies.
Prior customer service experience preferred
Self-motivated and able to work independently
Excellent communication skills
Professional, articulate voice
Ability to multi-task in several computer applications while holding a conversation with a customer
Type 25 words per minute
Enjoy working in a fast-paced environment while maintaining a professional attitude
High School Diploma or GED required
Pay rates will start at a minimum of $8.15/hour with scheduled increases. Agents are eligible to receive a pay increase at 90 days, 180 days, 12 months and 24 months.
Career Opportunity:
You deserve an opportunity that provides exceptional benefits and security with room to grow.
Now is the time to take control of your future!
Both steps must be completed before we can consider your application
- See more at: http://www.sitel.com/careers/sitel-current-job-opportunities/?id=QP1FK026203F3VBQB8MQWQW84&nPostingID=5169&nPostingTargetID=21155&mask=stdext&lg=EN&tlpage=details.html#sthash.pA3WcvxL.dpuf
Salary: $8.15 /hour

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