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Customer Service Representative | Sitel Corp | Lake City, FL

Position Type:
Full-time
About us:
Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.
Job Duties:
Our clients come from various industries including financial services, health/fitness, media services, retail, travel, and satellite service. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required.
We offer:
Paid professional training
Medical and dental benefits for full-time employees
401(K)
Vacation and holiday pay
Full-time and Part-time shifts
Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies.
Requirements:
Prior customer service experience preferred
Self-motivated and able to work independently
Excellent communication skills
Professional, articulate voice
Ability to multi-task in several computer applications while holding a conversation with a customer
Type 25 words per minute
Enjoy working in a fast-paced environment while maintaining a professional attitude
High School Diploma or GED required
Pay:
Pay rates will start at a minimum of $8.15/hour with scheduled increases. Agents are eligible to receive a pay increase at 90 days, 180 days, 12 months and 24 months.
Apply online:
http://www.sitel.com/careers

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