Member Services 1 PT - Lake City
Lake City, FL Lake City, FL Part-time Part-time $16.
73 - $20.
96 an hour $16.
73 - $20.
96 an hour 22 hours ago 22 hours ago 22 hours ago Hours for this position are Monday through Thursday from 11:
45 am to 5:
15 pm; Fridays 12:
45 pm to 6:
15 pm and 2-3 Saturdays per month from 8:
45am to 12:
15 pm Role:
This is a sales and service position to assist members and potential members with their Credit Union needs.
This includes explaining services, matching products to members needs, solving member issues, and processing loans.
Member Services strives to establish relationships with Members so that Campus will be their primary financial institution.
Essential Functions &
Responsibilities:
Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority.
Refers problems that are beyond their authority to their supervisor, along with recommendations.
Processes and closes loans for members and identifies other lending products that will enhance the financial condition of the member.
Identifies cross-sell opportunities and cross-sell services to members.
Ensures all paperwork is completed accurately and submitted to recordkeeping according to Campus' policies and guidelines.
Maintains member account information on computer system.
Adheres to and follows all governmental policies and regulations.
Performs other related duties as assigned.
Performance Measurements:
Provides prompt, accurate, courteous, friendly, timely and professional service members.
Strives to achieve performance standards for new account and loan production.
Effectively cross-sells product and services so that members will make Campus their primary financial institution Completes all paperwork and member transactions accurately and within a timely matter.
Knowledge and Skills:
Experience:
One year to three years of similar or related experience.
Previous Teller and/or customer service experience preferred.
Education:
A high school education or GED is required.
A college degree is a plus.
Interpersonal Skills:
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills:
Must possess proficient computer skills including Microsoft Office products.
NMLS registration is required.
Part Time Employee Benefits Package All Part Time employees are eligible for benefits such as 401K with up to 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, Gym Membership reimbursement and other wellness benefits.
Campus USA Credit Union strongly encourages health, well-being and work-rest balance.
We do everything we can to promote healthy, happy employees! Please note:
Benefits are not available for Interns.
EOE/AA including Veterans and Disabled.
Estimated Salary: $20 to $28 per hour based on qualifications.
73 - $20.
96 an hour $16.
73 - $20.
96 an hour 22 hours ago 22 hours ago 22 hours ago Hours for this position are Monday through Thursday from 11:
45 am to 5:
15 pm; Fridays 12:
45 pm to 6:
15 pm and 2-3 Saturdays per month from 8:
45am to 12:
15 pm Role:
This is a sales and service position to assist members and potential members with their Credit Union needs.
This includes explaining services, matching products to members needs, solving member issues, and processing loans.
Member Services strives to establish relationships with Members so that Campus will be their primary financial institution.
Essential Functions &
Responsibilities:
Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority.
Refers problems that are beyond their authority to their supervisor, along with recommendations.
Processes and closes loans for members and identifies other lending products that will enhance the financial condition of the member.
Identifies cross-sell opportunities and cross-sell services to members.
Ensures all paperwork is completed accurately and submitted to recordkeeping according to Campus' policies and guidelines.
Maintains member account information on computer system.
Adheres to and follows all governmental policies and regulations.
Performs other related duties as assigned.
Performance Measurements:
Provides prompt, accurate, courteous, friendly, timely and professional service members.
Strives to achieve performance standards for new account and loan production.
Effectively cross-sells product and services so that members will make Campus their primary financial institution Completes all paperwork and member transactions accurately and within a timely matter.
Knowledge and Skills:
Experience:
One year to three years of similar or related experience.
Previous Teller and/or customer service experience preferred.
Education:
A high school education or GED is required.
A college degree is a plus.
Interpersonal Skills:
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills:
Must possess proficient computer skills including Microsoft Office products.
NMLS registration is required.
Part Time Employee Benefits Package All Part Time employees are eligible for benefits such as 401K with up to 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, Gym Membership reimbursement and other wellness benefits.
Campus USA Credit Union strongly encourages health, well-being and work-rest balance.
We do everything we can to promote healthy, happy employees! Please note:
Benefits are not available for Interns.
EOE/AA including Veterans and Disabled.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
